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Contract and contractual clauses

We provide the mandatory contractual clauses for the natural gas supply contract between the supplier and the non-household customer, as well as a standard contract template. The templates can be consulted in the Document templates section.

List of required documents

Non-household customers must submit the following documents:

• the application to conclude the contract (name, address, telephone, fax and e-mail of the applicant);
• the title of ownership or another document attesting the real or use right over the consumption site;
• an extract from the State Register of legal entities (no older than 3 months) or another act confirming the right to carry out the activity, including the fiscal code and bank details;
• a copy of the delimitation act signed by the system operator;
• the volumes and periods of natural gas supply;
• the acceptance act of the natural gas installation (where applicable);
• a notarised power of attorney, if the application is signed by an authorised representative;
• for non-owners — a letter of guarantee from the owner, notarised if the owner is a natural person;
• the technical readiness assessment sheet, annexed to the distribution operator's technical approval.

Switching the natural gas supplier

Customers may freely choose their supplier after the full settlement of debts to the current supplier. The procedure takes place within a maximum of 20 calendar days from the submission of the application:

1. 1

   Negotiating the terms with the new supplier.

2. 2

   Submitting the switching application to the current supplier (in person, by e-mail or through the new supplier's power of attorney).

3. 3

   Paying all invoices and penalties to the current supplier.

4. 4

   Notifying the new supplier and the system operator.

5. 5

   The system operator transmits the consumption data; the meter is read.

6. 6

   The new supplier begins the supply, and the previous supplier issues the final invoice.